We completely get it, we change our minds too! Orders cancelled after a product has started processing are subject to a 20% restocking fee. Once an item has shipped, we are unable to cancel an order. Contact us for more info.

We want to speak to you too! Email us at wulfgarprops@gmail.com, or use our contact form at the bottom of the page.

Yes! If you're interested in a bulk order please contact us at Wulfgarprops@gmail.com with what you're interested in and we'll get you a custom invoice with combined shipping. 

No, we sell to a few regular customers for resale and we do not mark our products with logos or maker marks.  Many times we help advertise for your site/store. 

If interested please contact us at Wulfgarprops@gmail.com with what you're interested in and your store/site name. 

We encourage brick and mortar stores to purchase our items for re-sale.

Yes! Please contact us with more information about your project!

Yes, we offer international shipping to most countries. Please note that international orders may be subject to additional fees and duties, which are the responsibility of the customer.

Most products are processed and shipped in 2-5 business days and will arrive 3-5 days after shipment.

Some of our products require finishing/are made to order and require extra processing time.

Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

If you require express processing/delivery or are on a tight timetable please contact us directly after purchasing via email at wulfgarprops@gmail.com

Before contacting us, please contact your local post or shipping office with the tracking number, as this happens to be the best way of tracking a package.  Some times they are holding it for some reason and the customer just needs to contact the local office, especially for international customers.  

If this fails, please contact us at Wulfgarprops@gmail.com and we'll respond within 3-5 business days (most of the time much sooner).  We'll track your package and work with you on seeing where your package is.  

 If you decide you do not want to purchase an item, we accept order cancellation within 24 hours of purchase. All orders that are canceled more than 24 hours after the order was placed will be charged a 20% of item cost restocking fee.

Exception: we can not cancel an order if it has already shipped. We do not accept returns or exchanges on most products (exceptions below).

Broken items due to shipping must be reported within 3 days of receipt. If you receive an item broken, please keep all parts, packing and boxes, take pictures of the box and packing. Some shipping companies will not honor claims if the item is not available for their inspection.  

Please send pics to returns@wulfgarprops.com and we'll respond within 3-5 business days (most of the time much sooner).   We'll likely offer a return the item for a refund or exchange or instructions on how to fix it (some things look broken, but just need to be screwed together, etc).  Once you've shipped the item back to us (customer is responsible for the cost of shipping) we will refund or exchange your order. We'll pay the domestic shipping for an exchange (not a return) - but for international customers, you will be responsible for paying shipping for the exchange. 

 If you believe your item is not a described, contact us at returns@wulfgarprops.com with your concerns. If possible, we will replace your item with a new one which meets your expectations.

No. we will never take advantage of your personal info for personal gain, we value your privacy as much as you do.